JCPenney, like many successful companies, takes customer feedback very seriously. So much so that JCPenney has established a site especially designed for customers to provide feedback by completing a survey. Of course, customer surveys are a time-honored way to gather market information, as well as a way to keep in touch with customers.
There is also another type of survey offered by other companies unrelated to JCPenney, who nevertheless run various promotions for JCPenney products. These promotions offer a free JCPenney gift card in return for certain information, usually only an email address. In addition, customers may be required to fill in various surveys and respond to additional promotions. The big advantage of these independent offers over the JCPenney survey is that the customer is guaranteed to receive the JCPenney gift card if they complete all the requirements of the promotion. Completing the JCPenney survey only enters the customer in a draw in which they hope to win a gift card.
A perfect example of the free JCPenney gift card can be found by clicking on the link shown at the bottom of this post.
So by all means complete the JCPenney survey. You could win a $1000 JCPenney gift card, and you will be providing valuable feedback to JCPenney. But to guarantee your savings at JCPenney, complete the application for the free $1000 JCPenney gift card shown below. It’s that easy!
Everyone was very polite and curtious,the service was fast.
i love jc penny , they have the best work clothes for me ….
i really enjoy shopping at jcpenny , they have the best work clothes for me …
was at ocean county mall in nj on dec26th. the sales were great. annette t. help me at the register. she was very polite& was a great help to us. all the employes at the store are very polite&help full .all store`s should have employes like that
Was helped quickly and everyone was very pleasant.
I bought a pair of pants and shirt ,cashier wasd helpful
I was very pleased with the friendly and helpful attitude from Kristen at the JCPenney store #1398
Very helpful salesman. Lamp we wanted was not in stock. He ordered for us.
I always know where to go after the holiday for remarkable savings. Been doing this for years.
Just bought a beautiful dress for a wedding for my grandaughter. Great price plus recieved $10.00 off
I went to the after Christmas sale. I got $100 worth of clothes for $60. The customer service was excellent.
I just spent the best 3 h0urs ever shopping… can’t believe the bargains of the quality merchandise… LOVE IT
i like jc pennys because they have cupons and that help me when i have to buy some thing i need thanks jc pennys…
Danielle J. was very courteous at the counter when I checked out on Sunday Jan 8, very satisfied,thank you very much.
I had a great hair cut today. Yvonne is the best !!! Very professional and a great manager!
ms. Kim made sure that we got what we were looking for. great help.
I shop womens department and I thought the cashier was very helpful & polite good experience.
I believe I must have discovered a new hair dresser! I recently lost my hair dresser of several years and what a find I made ! Personality-plus and knows her job! Thank you Rane! See you next time, JB
I went shopping at your store at Oakland Mall in Troy, MI. It was a wonderful experience. All of your customers were great, but especially Gloria ( a hispanic lady). She was awesome. She gave me the most pleasant and best customer service ever. It is a pleasure doing business with people like her. Thanks & God bless you always.
I visited your store today and found great bargains.Melissa was very pleasant.
i really love jcpenny stores. tjey offer more for your money with all of their sales and regular merchandise.
tanya was very polite and helpful.
At JCPenney I can find the best selection for the best price anywhere in the States
Carolina was great in giving great service and was very helpful and polite. Thank you.
A huge commendation should go to Ms. Carrie Chivers in the find jewelry department. Had it not been for her patience, kindness and willingness to work with me to get the right pieces of jewelry, my family Christmas would not have been a happy event for me and my girls. I have never had such courteous and smart assistance in many years of shopping. Kudos and high praise to CARRIE CHIVERS, Selling Specialist. Give the lady a raise!!
In November of 2011, I shopped at the JC Penny located at East Towne Mall, in Madison, Wisconsin. Too many department stores, these days, never seem to have anyone actually in any particular department. I was happy to find Ron (Afternoon of Nov. 8th, 2011. 4:48PM…On receipt.)in the men’s wear section. I have not purchased any dress shirts in quite some time, and I was worried about getting the correct size. Ron was handy with his measuring tape, (Just try to get measured at some other place! Good-luck.)and he quickly steered me to the correct size shirts. He also helped me pick out matching pants, a tie, and a belt. (Actually, not sure if the tie came with the shirt, or not.)A guy like me is not always the most fashion conscious. But, Ron was great answering my questions, and helped me pick out pants that went well with the shirts. (Plus a belt.)
I had a big convention to attend in Chicago, and his help was instrumental in picking out the right clothes. Ron, and JC Penny, are proof that old time service still exists.
This service is rarely offered in most department stores, places JC Penney are few notches above other places I won’t mention. (Like, Wal-M3rt. Carefully redacted to disguise the place.)
Thanks to JC Cenny’s for making customers still feel like we’re important. And, thanks to Ron. I feel that associates like him “get it”, and are a great asset to your business. Service like this just does’nt come along too often, these days. (Maybe in high-end places, most people can’t afford anymore.) (Ron: Assoc:0001…According to my receipt.) Thank-you, C. Kalina, Endeavor, Wisconsin.
Doris at the local store in Peoria Illinois is extremely helpful.
She dresses beautifully and handles herself with ladylike manners. I enjoy having her assist me. Thanks Doris
I shopped at your store # 2966 on 5/2/12(at 2 p.m.) because I really like your inclusive values shown in your spokes- person(Ellen) and beautiful inclusive catalog. The clerk (Nicole) that assissted me in the big and tall men’s clothing area was excellent in every way. – very knowledgeable, helpful and pleasant. She represented your store very well. In addition, the store was clean and well organized making it great and easy to shop. (Tran 8271, term 241, Asso. 0407.) What positive changes you have made! Thanks! Janet Molstad
Access Code:1590 422 5247 072512 1000 8
I wanted to let you know that I was very dissatified and appalled with the catalogue order that I recently ordered. I order two bras at which I took one back to the Towne West Store. This bra had been worn and washed!! I still can’t believe that this mishap could have happened. I talked with someone at the store and they are suppose to contact the catalogue dept. to let them know what happened. They apologized, but I still wanted to let the catalogue dept. know.
A very unhappy customer.
Carrol Sexton
I am disappointed with the new JCP. I have shopped the Big & Tall for my husband online and in the store and have not found the selection I had in the past. I had shopped for my grand-daughter in the girls plus size and have had to change to Khols due to the limited selection at the new JCP in store selection and online.
I’m really disappointed in the JCPenny. They don’t carry the jeans, sneakers, or shoes that I always bought. I also bought all my husbands and sons clothes in the Big – Tall section. They don’t have the variety they used to. They are the only store in our area that carries Big & Tall. Whoever made the changes to the stores made a big mistake. I always did most of my Christmas shopping at JCP. Last year I hardly did any.
the service was great. Your associate, Margie was wonderful and the experience of shopping in the store, Wareham, Ma was well worth the trip.
Estuve de visita en JC Penney realizando compras el dia 28 de julio de 2015, me atendió el Sr. José Rivera el trato fue excelente y su personsa también y el servicio ofrecido de buen gusto.
La tienda visitada fue Plaza Las Américas donde me atendió el Sr. José Rivera